Frequently asked questions
Which payment methods are accepted?
We accept all major credit cards, PayPal, and Klarna (Buy Now, Pay Later).
All transactions are processed securely and encrypted for your protection.
Can I modify or cancel my order?
Once your order is confirmed, we begin preparing it immediately to ensure fast delivery.
If you need to make a change, please contact us as soon as possible we’ll do our best to assist you before your parcel ships.
Which shipping service do you use?
All orders are shipped with DHL, ensuring reliable and trackable delivery.
How long does delivery take?
Orders are usually processed within 1–3 business days.
Once shipped, you’ll receive a confirmation email with a DHL tracking number.
Where are your products made?
Every piece from Fabiana C. is handcrafted in Italy with exceptional attention to detail, using the finest materials.
Will sold-out items be restocked?
Some items may return in limited quantities. You can subscribe to our newsletter or enable “Notify Me” on the product page to receive updates.
How should I care for my items?
Leather: Store in a cool, dry place and protect from moisture. Use a soft cloth to clean.
Cashmere: Dry clean only.
Silk-like fabrics: Gentle hand wash or delicate cycle in cold water.
Each item includes a care label for detailed instructions.